"The design of a physical space can and should take advantage of information architecture (IA) deliverables, in particular when designing an integrated model of IA across environments. The user must be able to easily consult technology-dependent environments such as digital media or printed paper catalogs in line with the information flow carried through the website. Conveying the relevance of information to the user/consumer by means of applying IA principles with a view to designing a crisscross-connecting model of human-information interaction is the focus of these studies. Information-sharing experiences span various technology-dependent environments, and these environments are not self-limiting. Let’s reflect on the experience of buying a product. It could start by browsing a particular website or by leafing through a printed product catalog. Similarly, the experience can come about via a handheld device and/or software interface and could end inside the physical retail space of a large chain store or specialty shop."

— Bulletin April/May 2009

10:33 pm  •  3 April 2009